Each piece is handmade and designed to become part of your everyday. If something goes wrong with your piece, please reach out so I can make it right.

Depending on the piece and materials available, that may mean a repair, replacement, or another solution that makes sense. Because many of the beads, stones, and materials that I use are unique or available in limited quantities, an exact replacement may not always be possible.

To help your piece last, treat it gently and avoid prolonged exposure to water, perfumes, lotions, and other chemicals.

Orders ship for a flat rate of $10. Orders are currently sent via FedEx with an estimated delivery of 2-3 business days once shipped.

Please allow 2-4 business days for your order to be prepared before shipment. Tracking information will be sent via email when your order is on its way.

Once an order has been accepted by FedEx, delivery is in the carrier’s care. Tiffani Roberts Studio is not responsible for delays, loss, theft, or damage that occurs in transit. If you experience an issue with your delivery, please contact FedEx directly using your tracking information to begin a claim.

Because each piece is handmade and often one-of-a-kind, all sales are final and returns or exchanges are not offered.

Custom pieces are available upon request and are created using the materials I have available or can source. Exact colors, shapes, and details may vary depending on availability.

Details, pricing, and payment will be confirmed before your custom order is finalized.